CHECK IN and CHECK OUT

Check-in is from 2pm and check-out time is by 10am. An additional fee may be charged if you do not check out by 10am. When available, early check-ins from 10am and late check-outs until 2pm are offered at 50% of the nightly tariff.

RATES AND BOOKINGS

Rates quoted are in Australian dollars, inclusive of GST where applicable, and are subject to change. Any rate given is an estimate only. A written confirmation and payment is required to secure the booking. It is your responsibility to ensure all the details of the booking confirmation are correct and to notify us of any discrepancies within 48 hours.

PAYMENT

Full payment must made at the time of booking. We accept Direct Deposit as well as Visa, Mastercard, and Amex. A 2% credit card fee applies.

CANCELLATIONS

Being a small, family-run business cancellations affect us greatly. A 50% refund will be offered for any cancellations made more than 30 days of your arrival. Cancellations made within 30 days of the arrival date or thereafter will be charged full tariff. A written notification is necessary for all cancellations.

SECURITY DEPOSIT, LOSS and DAMAGES

Each booking requires a refundable security deposit or credit card authorisation for the amount of one night’s tariff. At the management’s discretion, any loss, damage, excess cleaning, or other expenses incurred will be charged. Guests are expected to respect the property and to report any issues immediately.

KEYS

Loss of keys will be charged $50.

GUESTS

Bask & Stow is exclusively for our guests. At no time is the number of guests to exceed the number of guests booked. No visitors please unless by prior arrangement. Strictly no parties or schoolies.

CHILDREN

Infants up to 24 months are welcome to stay in our Suites. The House at Bask & Stow welcomes children of all ages.

PETS

Bask & Stow has a no pet policy out of respect for other guests.

NOISE

As we are located in a residential area, please consider our neighbours and other guests by keeping noise to a minimum after 10pm. Excessive noise will result in eviction without refund.

SMOKING

Bask & Stow is a non-smoking property. This includes decks, poolside and outdoor areas. Any offence will incur an additional cleaning charge of $500.

POOL

Pool hours are 7am – 8pm. Strictly no glassware in pool area please. All guests using the pool do so at their own risk. Infants and children must me accompanied by an adult at all times. Bask & Stow takes no responsibility for accidents or injuries.

INTERNET

We offer free high performance Wi-Fi. The connection is not guaranteed and disruptions may occur without notice.

PARKING

We provide limited off-street parking for guests. Parking cannot be reserved.

PERSONAL BELONGINGS

We do not take responsibility for any loss or damage of guest’s personal belongings, nor loss or damage to vehicles parked on the premises.

PHOTOSHOOTS

The property is available for photoshoots. Strictly by arrangement only.

LIABILITIES

You acknowledge that we do not accept liability for any injury, damage, loss, additional expenses and disruptions due to electrical storms or other acts of God caused directly or indirectly by events, which are beyond our control and agree not to make any claim in relation thereto.